Privacy Policy
Introduction
Meadows is serious about protecting your privacy and handling your data in an open and transparent manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our platform.
Information Collection
If you choose to share it with us, we collect the following types of data:
- Personal Data. If you choose to subscribe to our mailing list, or apply to be a vendor or volunteer, we will ask you to provide us with certain information that can be used to contact or identify you. This may include, but is not limited to: your name, email address, and other information needed to process your application.
- Transactional Data. We collect certain information in order to process transactions — so you can have festival tickets! This may include information like credit card numbers, the associated address, and the details of your transaction (time processed, dollar amount).
- Usage Data. We also collect some information about the use of our website. This may include information such as your computer’s IP address, browser type, browser version, the pages you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.
Use of Information
The Data we collect is used for various purposes:
- To conduct transactions so we can provide you with a great festival experience
- To measure internal business performance
- To provide you with updates on our events on an opt-in basis
- To improve the design and functionality of our website
- To provide customer support
Data Sharing and Disclosure
We do not sell or rent personal data to marketers or unaffiliated third parties. We only share your personal data with trusted entities, as outlined below:
- Service Providers: We may engage service providers to perform tasks on our behalf and need to share your information with them to provide products or services to you; for example, cloud analytics tools that allow us to improve meadowsfest.ca.
- Legal Requirements: We may disclose your information if required by law, or to respond to claims, or protect the rights, property, or safety of our company, employees, customers, or the public.
- Business Transfers: In the event of a merger, acquisition, restructuring, bankruptcy, or other sale of all or a portion of our assets, your personal data may be among the assets transferred.
Data Security
We take the security of your data seriously.
We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage. However, please be aware that no security measures are perfect or impenetrable.
We protect any data that you provide to us on Meadows assets such as this website. If you use one of our service providers to purchase tickets, or apply to be a volunteer or vendor, then you are subject to that provider’s terms and privacy policy.
We regularly review and update our data security processes.
Your Rights
You have rights regarding your personal data. These include the right to access, correct, delete, or transfer your data, as well as the right to object to or restrict certain processing of your data. If you wish to exercise these rights, please contact us at the address below.
Cookies and Tracking Technologies
We’re not creepy advertisers! We do not use cookies or other tracking technologies. We do not track or make any attempt to link your activities with activities elsewhere on the internet.
Data Retention
We retain and protect your data as long as you use our services. You can request that we delete your account or remove your data at any time using the contact information below.
Deletions will be processed within 30 calendar days of your request. When we delete your data, we will remove all personal information, but please note that secondary data, such as anonymized transaction dates and amounts, may not be removed. This secondary data will have no link whatsoever to your identity or former account.
Contact Information
If you have any questions, concerns, or requests with respect to this policy, you may contact us at privacy@strataresearch.ca.